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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Espiridion Olea

June 6, 2026

5  out of  5
rating by Espiridion Olea
"State Farm it's a very good insurance and all my processes was easy and faster, for sure I recommend you guys with family and friends!!!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Daphine Willingham’s Team. "
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Brenda Hankins

June 5, 2026

5  out of  5
rating by Brenda Hankins
"It was a pleasure working with Jacob D. He was knowledgeable, patient, and very eager to help me. We had a positive outcome."
We responded:
"Brenda, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Daphine Willingham’s Team!"
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Isabel Ortiz

June 4, 2026

5  out of  5
rating by Isabel Ortiz
"I am grateful for the opportunity to bring my business to Daphine Willingham State Farm Agency. Brooke has been amazing! She has been so helpful, knowledgeable, kind, and professional. She helped me explore my options that included coverage and policy types before I switched my coverage from USAA. If you are looking to find out what your options are and receive great personable service call Brooke!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Daphine Willingham’s Team. "
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Tim Belcourt

May 22, 2026

5  out of  5
rating by Tim Belcourt
"Talked with live agent both through email and voice call and received great personalized service and a better policy and pricing than other insurance companies. Would highly recommend Jacob Diaz to discuss your insurance needs. 5 star office."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Daphine Willingham’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Phoenix ."
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Choi Lee

May 20, 2026

5  out of  5
rating by Choi Lee
"Her team member Jacob handled the process from beginning to end. He was courteous and polite. He is a good team member and will have a good future with State Farm."
We responded:
"We are grateful for your 5-star review, Choi! Thanks for taking a moment to share your positive rating of State Farm Agent Daphine Willingham’s Team here in Phoenix . "
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Fabian Lee

April 28, 2026

5  out of  5
rating by Fabian Lee
"My service was excellent above and beyond. Thanks. B."
We responded:
"Thank you so much for the 5-stars, Fabian! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Joe Wilhelm

April 8, 2026

5  out of  5
rating by Joe Wilhelm
"I have not had a personalized insurance agent for some time. AI assistants only. It’s nice to talk to a person. So I saved $250/year and gained an agent. I’m happy!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Daphine Willingham’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Phoenix ."
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Kevin Randall

April 7, 2026

5  out of  5
rating by Kevin Randall
"Each time I have worked with our local State Farm Insurance agency I’ve been treated very well. Aries has helped me numerous times and been extremely helpful and friendly."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Daphine Willingham’s Team. "
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G. Garcia

April 6, 2026

5  out of  5
rating by G. Garcia
"Jacob was a perfect representative very knowledgeable and very pleasant"
We responded:
"G., thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Daphine Willingham’s Team—we are always here to help!"
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WINNI MARTINEZ-SOBIESKI

April 5, 2026

5  out of  5
rating by WINNI MARTINEZ-SOBIESKI
"I just changed to State Farm from a company I was with for a few years. Brooke was the agent answering my call and I could not be more impressed with the service I received. This State Farm office knows how to treat customers. They answer the phone when you call and if needed they will call you back within a few minutes, not 24 hours, which I experienced many times. If you are looking for a Insurance company/agent that provides you with great service and prices call Brooke at State Farm she is my recommendation!"
We responded:
"WINNI, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Ruben Ortega

March 30, 2026

5  out of  5
rating by Ruben Ortega
"Brooke was very helpful and explained everything as best as she could"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Daphine Willingham’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Phoenix ."
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Elena Montes

March 25, 2026

5  out of  5
rating by Elena Montes
"Jacob was very friendly, answered all my questions and I got good price."
We responded:
"Thank you so much for the 5-star rating, Elena! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Wendy Pimentel

March 20, 2026

5  out of  5
rating by Wendy Pimentel
"Jaco his is very friendly and professional"
We responded:
"Thanks so much for the fantastic rating, Wendy! We are so glad you had a positive experience with us here on State Farm Agent Daphine Willingham’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Lauri Chamberlin

March 17, 2026

5  out of  5
rating by Lauri Chamberlin
"I really appreciate Daphine’s personalized care! Thank you!"
We responded:
"Thank you for your kind review of State Farm Agent Daphine Willingham’s Team. We appreciate it!"
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Lauren Cole

March 11, 2026

5  out of  5
rating by Lauren Cole
"Daphine is extremely professional, insightful and fast! She helped me with my policy and it’s effective I’m covered !"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Al DeiMaggi

March 11, 2026

5  out of  5
rating by Al DeiMaggi
"In the last year we moved from another national insurance brand to State Farm and specifically Daphine Willingham’s agency. We have met with Daphine and several of her people and the experience has been excellent across the board - from signing up to managing our multiple programs. Recently Aries helped us understand changes in our auto policies including finding out we had a 5% decrease in our premium. Thank you, Aries and State Farm!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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John Phelps

March 4, 2026

5  out of  5
rating by John Phelps
"Totally pressure free environment. Options were provided and questions were answered. Friendly and knowledgeable."
We responded:
"Thank you for the fantastic review, John! We are always here to help with your insurance needs here in Phoenix . "
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Matt Simpson

March 3, 2026

5  out of  5
rating by Matt Simpson
"Jacob is my contact/agent and he’s been awesome. I can reach him anytime and he responds very quickly. He has walked me through all the ways to save and who to contact as I just recently switched. The service along was amazing. Highly recommend."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Daphine Willingham’s Team. "
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MW delridge

March 2, 2026

5  out of  5
rating by MW delridge
"State Farm TV ads are so funny! I started noticing the company after Daphine & Brooke provided me with such great service that I think of State Farm is my only insurance company"
We responded:
"MW, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Emily Campbell

February 27, 2026

5  out of  5
rating by Emily Campbell
"I recently had the pleasure of working with Brooke Klement at State Farm, to secure a new homeowners and vehicle policy. She was very informative and ensured we received the most savings applicable to both policies. If you are in the market for your insurance needs, I highly recommend reaching out to her."
We responded:
"Greetings Emily, We are grateful and appreciate the time you took to leave your review. We value your feedback and look forward to seeing you again soon! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Thanks again and we look forward to seeing you again soon."
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Thirza Stalnaker

February 24, 2026

5  out of  5
rating by Thirza Stalnaker
"Jacob was Phenomenal unfortunately my husband passed away and I was very well taken care by him in our 43 years of marriage I’ve never had to do anything with bills or insurance Jacob explained Everything in detail he showed me above and beyond exceptional customer service Thank You Jacob!!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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amanda dean-chihuahua

February 24, 2026

5  out of  5
rating by amanda dean-chihuahua
"Very professional, and polite. It's very rare that you get the complete package when it comes to insurance but getting my insurance was smooth and painless. I highly recommend this agency she has your best interest at heart ❤️ and saved me $375.00 a month definitely a WIN WIN for me thank you for your time and patience in finding the best protection for me"
We responded:
"Amanda, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Daphine Willingham’s Team is just a call or email away!"
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s logo sqwad

February 14, 2026

5  out of  5
rating by s logo sqwad
"Brooke is an excellent rep for State Farm. She was very helpful. She did exactly what I asked to set up my new auto & home policy. Most importantly she saved me $958.69 for the exact coverage I had w/ my now forme insurance company. Thank you."
We responded:
"Thank you for your kind review of State Farm Agent Daphine Willingham’s Team. We appreciate it! Thank you for the amazing review, s! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Dana Miller

February 12, 2026

5  out of  5
rating by Dana Miller
"Billy Phillips is my agent, very polite and explained and answered all my questions I had. Would highly recommend State farm and ask for Billy Phillips, I'm a very happy customer. If they had more than 5 stars he would get the highest rating from me Dana Miller."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Phoenix to know that you had such a wonderful experience with us here on State Farm Agent Daphine Willingham’s Team. Thank you so much for the 5-stars, Dana! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Daphine Willingham’s Team anytime. "
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Maddie Olexa

February 11, 2026

5  out of  5
rating by Maddie Olexa
"Jacob was SO helpful with sorting out a complicated insurance/claims case. Would definitely recommend!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "