Reviews
State Farm® Agent Daphine Willingham
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Sergei Mil
November 3, 2026
"Jacob Diaz provided outstanding service throughout the entire process. He was extremely patient, took the time to find the best insurance policy for my needs, and provided me with all the information I needed. He was transparent about every detail and worked with me to customize the best possible coverage.
Communication was also incredibly easy and convenient, whether by email or phone.
I honestly thought I would stay with Progressive, but Jacob’s competitive pricing and professional, attentive service convinced me to make the switch.
Highly recommended! It’s refreshing to work with someone who genuinely cares about finding the best solution for their clients."
We responded:
"Hi Sergei, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Daphine Willingham’s team. Please reach out to us if any questions come up! - Daphine Willingham’s Insurance Team "
Yolanda Ruiz
November 3, 2026
"Rama help us with all the questions we had and the quote was what we were looking for and got our business with trust!"
We responded:
"Thanks so much for the fantastic rating, Yolanda! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Myasia Cogle
November 2, 2026
"Jacob was so nice so sweet & patient he took his time and I truly appreciate that so if his boss sees this, Jacob is that guy thank you Jacob so much really appreciate you. You are amazing."
We responded:
"Thanks so much for the amazing review, Myasia! We really appreciate your support here in Phoenix. Just reach out anytime if you need us - we’re here for you. "
David Scott
November 2, 2026
"Jacob was very helpful with cancelling my previous insurance and starting a new policy with state farm. Everything went smoothly and fast."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Roh Toft
October 22, 2026
"Jacob was phenomenal, gave me great coverage options, was very personable and friendly. 10 stars if I could"
We responded:
"Thank you so much for your wonderful feedback of us here at Daphine Willingham’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Daphine Willingham’s Insurance Team "
Joni Schultz
October 22, 2026
"Jacob always does excellent job. Thank"
We responded:
"Hi Joni, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Daphine Willingham, Your State Farm Agent "
Emma Allen
October 16, 2026
"What a great agency !! So helpful great pricing"
We responded:
"Emma, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Phoenix. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Daphine Willingham and Team "
krishawn smith
October 13, 2026
"Brooke & John were amazing to work with and made the process quick and easy as I asked a lot of questions and adjusted around coverage. I already referred friends to them!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
fmn zmn
October 12, 2026
"Courteous, polite and exceptional. Reasonable rates."
We responded:
"fmn, thank you so much for the 4-star rating! We’re glad you had a positive experience with our team. If there’s anything we could do to make it a full 5 stars next time, we’d truly love to hear your thoughts. Please feel free to give us a call or send us an email. - Daphine Willingham and Team "
Johnny Bill Inc.
September 25, 2026
"Very kind & patient staff members. I was very upset when I first called in, but the lady over the phone was so nice and understanding she made my whole day. Great over the phone experience."
We responded:
"Johnny, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Mike and Sandra
September 22, 2026
"Jacob Diaz is knowledgeable, and courteous!
Went with State Farm because of Jacob’s exceptional service"
We responded:
"Thank you so much for the 5 stars, Mike! We truly appreciate your feedback and are always happy to help whenever you need us. "
Rose Canarini
August 22, 2026
"Incredible experience fast and efficient. Love it! Price for home owners insurance and car insurance quote was a no brainer to switch! Thank you State Farm!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Wolves Feathers Farm
August 10, 2026
"Jacob was extremely pleasant and super helpful in understanding everything."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Phoenix insurance team. "
Lori Hoag
August 6, 2026
"The process of switching over to State Farm was quick and easy! Jacob was my agent and helped me with each step. Not only that, saved me quite a bit of money!! Thank you Jacob!!"
We responded:
"Thank you for the 5-star review of Daphine Willingham’s team - we really appreciate your kind words! "
Fernando Bastida
August 4, 2026
"El trabajo de Jacob ha sido excelente. Demuestra ser un gran profesional a pesar de ser tan joven. Todo lo ha hecho sencillo y se ha preocupado de darnos el mejor precio y la mejor calidad. Se agradece mucho tener tan buenos profesionales. Lo recomiendo a todo el mundo que quiera un buen seguro de auto."
We responded:
"Hi Fernando, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Phoenix. If you ever need help, we are just a phone call away! - Your State Farm Agent, Daphine Willingham "
Claudia Gonzales
July 31, 2026
"Very informative and patient"
We responded:
"Hi Claudia, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Daphine Willingham, Your State Farm Agent "
Robert Sorcinelli
July 28, 2026
"Jacob answered all my questions what more could I ask for?"
We responded:
"Robert, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Daphine Willingham and Team "
Thirza Stalnaker
July 22, 2026
"Jacob was Phenomenal unfortunately my husband passed away and I was very well taken care by him in our 43 years of marriage I’ve never had to do anything with bills or insurance Jacob explained Everything in detail he showed me above and beyond exceptional customer service Thank You Jacob!!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Connie Grover
July 20, 2026
"We so appreciate the policy review. Jacob making sure we knew about the services available was great. He was polite and professional
Thank you so much! Happy to be apart of the insurance family 😀"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Pam S
July 17, 2026
"Jacob helped me switch to State Farm. He was very patient and answered all my questions. It was an easy transaction."
We responded:
"Hi Pam, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Daphine Willingham, Your State Farm Agent "
Mike Estvanic
July 10, 2026
"We just switched our State Farm insurance from Ohio to PHX and we went with the Daphine Willingham office. Brooke K was the point of contact at the agency and she was fantastic. Great communication, fast responses, and no missing around. Brooke gave us competitive prices and got us set up quickly. 100% recommend."
We responded:
"Thank you so much for the 5-stars, Mike! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Haizel Cedeno-Bennett
July 10, 2026
"Very helful and responded me to every single email."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Mary L. Bankhead
July 2, 2026
"The Willingham Agency has been nothing but helpful! They were quick answering our questions and their service is unmatched! Never in a million years did I think I could afford State Farm insurance-- their rates were lower than other agencies and it was a pleasant surprise!"
We responded:
"Mary, we're thrilled to hear that you found our service unmatched and our team quick to answer your questions! We're pleased to have been able to assist you and provide top-notch service. Thank you for choosing our agency for your insurance needs! - Daphine Willingham - State Farm Insurance Agent, Phoenix, AZ"
Lawrence Wallett
June 24, 2026
"Awesome service from brookev"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Daphine Willingham’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Phoenix ."
Carmen Cruz
June 16, 2026
"Jacob was very patient with all my questions."
We responded:
"Wow, thank you for the 5-star review, Carmen! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"